I’m having trouble signing in with my email and password:
Depending on when your account was created, you may not have a password on file yet. The good news is, as long as your email exists in the system, we can send you a message to set up or reset your password! Once the password is reset, you’ll be logged in and can access your account from there. Here are the steps to do so:
- Go to www.guildeducation.com
- Click "Student Login" in the top right corner
- Enter your Employer Name and click "Next"
- Click “Forgot Password?”
- Enter your email address then click “Reset My Password”
- Check your email for a password reset message from Guild
- Inside the email, click the “Reset Password” button
- Create a new password, confirm it, then save it
You should now be able to access your account!
I haven't received the link to reset my password:
If you are using the email address you signed up with and haven't received the link, please check your spam folder. Many times our emails get mistaken as spam and you won't be notified. Otherwise, if you reset your password to an email that is not the email you signed up with, you may not receive the link to reset your password. If you are unsure of the email you signed up with, please contact your advisor or select "Contact A Coach" on our website.
I have received the link, but the link is not working:
If the link itself is not working, then the link you are using may have expired or you are not using the most recent link being sent to you. Please make sure you are clicking the link within 1 hour of requesting a new password. Also, please make sure you are using the most recent link by checking the timestamp. Keep in mind that Gmail sort emails a little differently, with the most recent sent email being at the bottom and the oldest email at the top of that email thread.
Article Contributor: Paige Short, Education Coach