If you’re experiencing technical issues (such as when filling out an application), here are a few things to try before reaching out to us!
- Try using a different web browser. We recommend Google Chrome. It’s important to make sure that your browser is fully updated and that you have a strong internet connection.
- Try again on a different device.
- If you're uploading something, try it in a different file format such as a PDF, JPG, or PNG. You can find out how to change your file format here. We also recommend uploading documents on a computer, not on a phone.
If you’re still having trouble, please reach out with a picture or screenshot of the error that you’re experiencing, and we can further assist!