If you’ve tried all of our tips for tracking down your transcripts and still can’t find them, a few things may be going on.
What If I Owe Money?
The most common reason that people can’t get their transcripts is that they owe money to a previous school. When you owe money, the school puts a hold on your transcripts so that you can’t get them until you start paying the debt back.
In most cases, you’ll be dealing with a collections agency rather than the school. While you typically don’t need to pay the full amount back in order to have the hold removed, you will need to talk to the agency and start making payments.
What If My School Closed?
In the event that your school no longer exists, you’ll need to request your transcripts from the Department of Education in the state where you attended school. The US Department of Education has a searchable list by state that you can access here.
What If I Don’t Have Transcripts?
In order to use your education benefits, we need your transcripts. If you didn’t attend high school and don’t have transcripts, we need to see proof that you completed the 8th grade. Acceptable forms for proof include report cards, transcripts, or documents from your school that verify completion.